Sava Builder help
Answers for people building their own site with Sava Builder. Can't find yours? Email aleksandar@savawebsites.com.au.
Building your site
How does building work?
Tell the builder about your business, add your logo and a few photos, and pick your colours and the sections you want. The AI writes and designs a first draft, which you watch appear in the preview. Then you ask for changes in plain English, or click a part of the page to change just that part. Building and previewing is free. You only pay when you publish.
Is there a limit while I'm building?
Each new site comes with up to US$1 of AI building and changes, free, and the builder shows how much is left. That's usually enough for a first draft and several rounds of changes. If you use it up, the builder asks you to sign up to keep editing. Signing up publishes your site, and from then on you get a fresh allowance every month.
What should I have ready?
Your business name, what you do, the area you serve, your phone number or email, and your hours. A logo and a few real photos of your work make a big difference. Where a photo is missing, the builder leaves a placeholder you can click to add one later.
What if the AI gets something wrong?
Tell it what to fix, or click the part that's wrong and describe the change. The AI only knows what you tell it, so read every page before you publish. You're responsible for what your site says, especially if your trade has advertising rules, like credit, health or building.
Prices
What does "from" mean?
It's the starting price for each plan: Website from $49 setup, then $34 a month. Add-ons change the total: a client pipeline adds $15 a month. Using your own domain costs nothing extra. Checkout shows your exact price before you pay.
What's included each month?
Hosting, https, your free yourbusiness.savawebsites.com.au address (or connecting your own domain), keeping your site online and up to date, the enquiry form on your site, and edits in the builder: up to US$1 of AI usage and 5 publishes a month for each site.
When am I charged?
The setup fee when you publish. Your first monthly payment is 30 days later, then the same date each month. There's no minimum term. Prices are in Australian dollars, with no GST because I'm not registered for it.
After your site is live
How do I change my site?
Open it in the builder, ask for the change or click the part you want changed, check the preview, then publish. Swapping a photo into a placeholder doesn't use any AI. If you run out of edits or publishes in a month, they reset on the 1st of the next month. Email me if a change can't wait.
How do I connect my own domain?
In the builder, choose to use your own domain and type it in. The builder shows you the records to add where your domain is managed, such as GoDaddy, Crazy Domains or VentraIP. Once they're added, your site usually shows on your domain within an hour, sometimes up to 48 hours, with https set up for you. Your plan moves to $39 a month from your next payment. Stuck? Email me the name of your domain provider and I'll walk you through it.
Will my email still work?
Yes. Connecting your domain only points the website part of it at your new site. Leave your email records as they are and your email keeps working as before.
Where do enquiries go?
When someone fills in the form on your site, it's emailed to you and kept in your account. Reply to them straight from your inbox.
AI front desk
What's the AI front desk?
A chat on your site that answers visitors' questions about your business, day and night, using only what your site says and what you told the builder. It asks the questions you'd ask (for a plumber: what's wrong, which suburb, how urgent), takes their name and number, and emails you each enquiry with a one-line summary. If you have a client pipeline, the enquiry lands there too. It's $19 a month, and you can try it in the preview before you publish.
What won't it do?
It only talks about your business. Ask it for a poem, homework help or anything else and it politely says it can only help with your business. It won't make up prices, times or promises, and for brokers and health practices it doesn't give advice. It tells visitors it's an AI if they ask. It has a monthly limit (500 chats a month), and if a chat runs long it points the visitor to your phone number and form.
Client pipelines
What's a client pipeline?
A private page, locked with a passcode, that shows every client from first chat to done, how long each one has sat in its stage, and who needs a nudge. It suits teams handling clients, quotes or files in stages. It's $15 a month on top of your plan.
Cancelling
How do I cancel?
Cancel in the builder or email me. Your site stays live until the end of the month you've paid for, then goes offline. I keep its files for 60 days in case you change your mind, then delete them.
Can I take my content with me?
Yes. Your words, photos, domain and enquiries are yours. Email me for a copy any time while you're subscribed or within 60 days of cancelling. Your domain stays with you either way.
Getting help
How do I get help?
Email aleksandar@savawebsites.com.au from the address on your account, with your site's address and what's going on. I aim to reply within two business days.
Can you build it for me instead?
Yes. If you'd rather I build it, or you need more than the builder does, like extra pages, a booking system or calculators, see my done-for-you packages. Those start at $450 setup, then $39 a month, with a 3-month minimum. Email me and I'll quote it, starting from the site you've already made.
The full details are in the Sava Builder terms, the acceptable use policy and my privacy page.